Privacy Policy

Misha Jo Naturals, L.L.C. (“we, “us”, “our”) operates the https://mishajonaturals.com/ website (the “Service”).  Your privacy is important to us.  This page informs you of our policies regarding the collection, use and disclosure of various types of information when you use our Service.  Please let us know if you have any questions.

Collection And Use Of Personal Information

Personal Information is data that can be used to identify or contact a single person.

You may be asked to provide Personal Information anytime you use the Service.  We use your Personal Information for providing and improving the Service.  We will not use or share your Personal Information with anyone except as described in this Privacy Policy.  You are not required to provide the Personal Information that we have requested, but, if you choose not to do so, in many cases, we will not be able to provide you with our products or services or respond to any inquiries you may have.  Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://mishajonaturals.com/terms-conditions/ 

What Personal Information We Collect

When purchasing a product, returning or exchanging a product, leaving a review, or contacting us, we may collect a variety of information, including your name, mailing address, phone number, email address, and contact preferences.

How We Use Your Personal Information

The Personal Information we collect allows us to process your order, exchange or return, respond to your inquiry, and keep you posted on our latest products.  We may also use your Personal Information to help us create, develop and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.  We may also use your Personal Information for internal purposes, such as auditing, data analysis and research, to improve our products, services and customer communications.

We may use your Personal Information to contact you with marketing or promotional materials, newsletters, and other information that you may be interested in.  You may choose to opt out of receiving such communications from us by following the unsubscribe link or instructions set forth in our communications.  Additionally, you may contact us directly if you wish to opt out of receiving our communications.

From time to time, we may use your Personal Information to send important notices, such as communications about purchases.  Because this information is important, you may not opt out of receiving these communications.

If you enter into a contest or similar promotion we are conducting, we may use the information that you provide to us to administer these programs.

Collection and Use of Non-Personal Information

We may also collect data in a form that does not, on its own, permit direct association with any specific individual.  We may collect, use, transfer, and disclose Non-Personal Information for any purpose.  Non-Personal Information that we collect and that we may use includes zip code, area code, and referrer URL.  We may collect and store details of how you use our Service, including search queries.  If we do combine Non-Personal Information with Personal Information, the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Our Service may use “cookies” and other technologies, such as pixel tags and web beacons.  These technologies help us better understand user needs, as well as the effectiveness of advertising and web searches.  We treat information collected by cookies and other technologies as Non-Personal Information.  However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personal Information by local laws, we also treat these identifiers as Personal Information.  Similarly, to the extent that Non-Personal Information is combined with Personal Information, we treat the combined information as Personal Information for purposes of this Privacy Policy.

We may use cookies and other technologies to remember Personal Information when you use our Service.  Our goal in these cases is to make your experience more convenient and personal.

If you want to disable cookies, check with your provider to find our how to disable cookies.  Please note that certain features of our Service may not be available once cookies are disabled.

As is true of most Internet services, we may gather some information automatically and store it in log files.  This information includes IP addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating systems, date/time stamp, and clickstream data.  We use this information to understand and analyze trends, to administer the Service, to learn about user behavior on the Service, to improve products and services, and to gather demographic information about our user base, as a whole.  We may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on our Service.  When customers click one of these URLs, they may pass through a separate web server before arriving at the destination page on our website.  We may track this click-through data to help us determine interest in particular topics, products and promotions, as well as measure the effectiveness of our customer communications.  If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format that customers can read, and they tell us whether mail has been opened.  We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

At times, we may make certain Personal Information available to strategic partners that work with us to provide products and services, or that help us market to customers.  In these instances, Personal Information will only be shared by us to provide or improve products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers

We may share Personal Information with companies who provide services, such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys.  These companies are obligated to protect your information in accordance with this Privacy Policy.

Others

It may be necessary, by law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence, for us to disclose your Personal Information.  We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users.  Additionally, in the event of a reorganization, merger or sale, we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

We take the security of your Personal Information very seriously.  When your Personal Information is stored by us, we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information stored, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.  However, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

Please be aware that Personal Information shared in product reviews, chat rooms, or social media sites is visible to other users and can be read, collected or used by them.  You are responsible for Personal Information you choose to share or submit in these instances.  Please take care when using these features.

Children

Only persons age 18 or older are permitted to access our Service.  Our Service does not address anyone under the age of 13 (“Child”/”Children”).

We do not knowingly collect personally identifiable information from Children under age 13.  If you are a parent or a guardian, and you learn that your Child has provided us with Personal Information, please contact us.  If we become aware that we have collected Personal Information from Children under age 13, or equivalent minimum age depending on jurisdiction, without verification of parental consent, we will take steps to eliminate that information from our servers.

Third-Party Sites and Services

Our Service and email communications may contain links to other sites that are not operated by us.  If you click on a third-party link, you will be directed to that third-party’s site.  We do not have control over, and do not assume responsibility for the content, privacy policies or practices of any third-party sites or services.  We strongly advise you to review the privacy policy of every site you visit.

International Customers

If you are located outside of the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States where it is processed.  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Our Commitment to Your Privacy

To make sure your Personal Information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within our Company. 

Privacy Questions

If you have any questions or concerns about our Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us at questions@mishajonaturals.com.

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